Privacy Policy

Privacy Policy for DJR Coaching

Effective Date: April 2025

DJR Coaching (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

1. Who We Are

DJR Coaching is a football coaching company based in the United Kingdom, providing high-quality football coaching to players of all ages and abilities.

Contact Details:

DJR Coaching

Email: info@djrcoaching.co.uk

Phone: 0203 665 1548

Data Controller: DJR Coaching

ICO Registration:

We are registered with the Information Commissioner’s Office (ICO) under registration number ICO:00017680742.

2. What Information We Collect

We may collect and process the following categories of personal data:

  • Personal Identification Information: Name, date of birth, address, phone number, email address.
  • Emergency Contact Details: For players (especially minors), we collect parent/guardian names and contact numbers.
  • Health and Medical Information: Relevant medical conditions, allergies, or injuries (for safety and emergency planning).
  • Payment Details: Billing address and transaction information (processed securely through third-party platforms).
  • Photographs and Video: Used for coaching purposes, promotional material, and social media (only with consent).

3. How We Use Your Data

We use your personal data to:

  • Provide football coaching services.
  • Manage registrations and attendance.
  • Ensure the safety and welfare of players.
  • Process payments and issue receipts.
  • Communicate with you regarding sessions, events, and updates.
  • Promote our services (where appropriate consent has been given).
  • Comply with legal or regulatory obligations.

4. Legal Basis for Processing

Our processing is based on one or more of the following:

  • Consent (marketing, use of images).
  • Contractual necessity (to provide coaching services).
  • Legal obligation (safeguarding, health and safety).
  • Legitimate interests (business operations, improving services).

5. Data Sharing and Third Parties

We do not sell your data. We may share it with:

  • Payment processors (Stripe).
  • IT service providers, specifically ClassForKids, which we use for registration and booking.
  • Emergency services or medical professionals (in case of injury or illness).
  • Regulatory bodies, if legally required.

All third parties are required to respect the confidentiality and security of your data.

6. Data Retention

We retain personal data only for as long as necessary:

  • Contact and coaching data: Up to 6 years after last contact.
  • Financial records: 6 years (in line with HMRC guidance).
  • Medical information: Deleted upon termination of services or as required.

You may request earlier deletion where appropriate.

7. Your Rights

Under data protection laws, you have the right to:

  • Access your personal data.
  • Rectify inaccurate data.
  • Request erasure (“right to be forgotten”).
  • Restrict or object to processing.
  • Data portability (in certain cases).
  • Withdraw consent at any time.

To exercise your rights, contact us at info@djrcoaching.co.uk.

8. Data Security

We take appropriate security measures to prevent data loss, misuse, and unauthorised access, including encryption, password protection, and secure storage.

9. Complaints

If you have concerns about how your data is handled, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date noted at the top.